MARTIN COUNTY JANITORIAL SUPPLY - GENERAL INFORMATION
Address: 7544 SW Jack James Drive
Stuart, FL 34997
Phone: (772) 283-6141
Fax: (772) 283-8893
Office Hours: Monday - Friday
9:00 am - 1:00 pm
PLACING AN ORDER
Orders can be placed by email, phone, or fax (please refer to above contact information)
We offer free local delivery for orders over $50. A fee will be charged for deliveries made outside of the Stuart/Palm City/Port St. Lucie area.
We typically are able to offer next-day delivery for most orders. Obviously, we cannot guarantee this for all orders but will always provide you with a delivery window when you place an order.
There will be no returns allowed on chemical products. All other returns are subject to a 15% restocking fee. This fee will apply unless the item is defective or not the item ordered.
TERMS & CONDITIONS FOR CREDIT
All "first-time" orders require payment to be made prior to delivery of the order. If you would like to establish payment terms with us, you must submit a credit application. Three trade references are required as part of our credit application. If approved, we will contact you with the terms of your credit. Orders will be held for payment if your account falls in arrears. We reserve the right to revoke credit terms at any times.
NON-STOCK / SPECIALTY ORDERS
Wemake every effort to accommodate the purchasing needs of all of our customers. Sometimes customers order items that are non-stock products. Non-stock/specialty items are products that are not popular enough with our customer base to warrant us keeping them in stock. We usually have to pre-pay the manufacturer to bring in stock for a specialty order, and we run the risk of maintaining stock that is difficult to move should the customer cancel the order. For these reasons, the following terms and conditions apply for placing a specialty order for non-stock items:
1. Specialty orders require either a written purchase order from the customer or a Martin County Janitorial Supply sales invoice signed by the customer.
2. A non-refundable deposit of 50% of the total amount due for the order is required to process the order
3. Returns are only allowed for the following reasons
The product is defective or damaged.
The product is not what was ordered per the original purchase order/signed sales invoice.
Prices are subject to change without notice.